I. We Encourage the Responsible Consumption of Alcohol
The CANARY SEA EXCURSION promotes the responsible consumption of alcohol. No one under 18 will be allowed to consume alcohol. Our servers are trained to assist the customer and may refuse to continue to serve alcohol at their discretion. The CANARY SEA EXCURSION staff always reserves the right to withhold service to anyone at anytime.

II. We Reserve the Right to Relocate Guests Making Disturbances
For the comfort and safety of all our guests, we reserve the right to relocate or remove anyone that, in our sole opinion, is creating a disturbance within any of the CANARY SEA EXCURSION’s offerings.

III. We Reserve the Right to Change Schedules and Prices
The CANARY SEA EXCURSION team reserves the right to change excursion schedules for any reason at any time. In the event that a schedule change affects our customers, we will make an attempt to notify the customer of the schedule change. The CANARY SEA EXCURSION also reserves the right to change our prices at any time.

IV. Concerning Cancellations and Late Check-ins
All reservations must be pre-paid with credit card or gift certificate numbers. We require a credit card to secure a reservation, regardless of whether the reservation is made online or over the phone. CANARY SEA EXCURSION will charge the card provided as soon as we receive the reservation and have confirmed that space is available. It may take up to 24 hours for this charge to reach your account.
24-hour advance cancellation notice is required to avoid forfeiture of payment.
5 to 15-day cancellation notice may apply for some special events, holidays and larger parties.
Delayed and “No show” guests who do not call will not be entitled to a refund, so please remember to call if you are delayed.
Reserved Seats are released for resale 10 minutes prior to departure.

V. Regarding Children’s Rates
Please call a reservations agent if your party includes children age 12 or under in order to secure the children’s rate. Some cars and events DO NOT have a children’s rate.

0 to 4 years old children are not charged for a the diner offer, but they do have to stay on someone’s lap.

VI. Regarding Online Reservations
There are some important aspects of our online reservations process you need to be aware of.

Online availability and actual availability may vary. We can not guarantee that the availability displayed online equals our actual current availability. We hope that you understand, and apologize if this causes you an inconvenience.
We only charge your credit card if there actually is space on the day you requested a reservation. If there is no availability for the package you requested, we will try to get in touch with you to see about changing your reservation to a package with availability, but we will not charge your credit card until your reservation is confirmed by us.
If there is availability for the package requested, we will take payment for the package within 24 hours of booking. We require a full deposit in order to make reservations.
You will receive an email stating that your reservation request has been received. If we are able to make reservations for you, we will send out a second email confirming the reservation.
If you wish to make any changes to your online reservation, please contact us at reservation@canaryseaexcustion.com.
If you can’t decide which day you plan on coming, please do not make multiple reservations for multiple days to hold out space. It will have the opposite effect. If we see that you have made multiple reservations we will assume it was an accident and will not process any of them until we are able to contact you. If you can’t decide which day to come, please call us and we will be happy to help you!